REFUND POLICY
FITMAW Store — Simple Return Policy
We want you to feel confident shopping with FITMAW. If something isn’t right, we’ll do our best to make it right.
✔️ Returns
You may request a return within 30 days of delivery if:
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The item is unused
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It is in its original packaging
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You have proof of purchase
Note: Customers are responsible for return shipping costs.
❌ Items That Can’t Be Returned
For safety and quality reasons, we cannot accept returns on:
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Opened consumable products
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Used items
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Products without packaging
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Returns requested after 30 days
💰 Refunds
Refunds may be approved if:
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Your item arrived damaged
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Your product was defective
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Your order was lost in transit
If approved:
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Refunds are processed within 48 hours
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Funds usually appear within up to 7 business days (bank processing time varies)
📦 How To Request a Return
Contact us first so we can guide you:
📧 support@fitmaw.com
📱 Call or WhatsApp: +1 (784) 491-8076
Please include your name, order number, and reason for return.
